General conditions for your stay in Val Gardena

Before booking at the Giardin Boutique Hotel B&B in the centre of Selva, we recommend that you read all the useful information and booking terms carefully.

Booking conditions
  • To complete the booking, the customer must, after sending reservation and having received written confirmation from the Giardin Boutique Hotel B&B, pay a deposit (called caparra confirmatoria) equal to 35% of the total amount.
  • The room is confirmed upon receipt of the deposit and the final written confirmation from the Giardin Boutique Hotel B&B.
  • For Travel Agencies: the offer has still NET PRICES and the whole amount will be requested on the day of booking.
  • The deposit can be paid by bank transfer:
    Cassa di Risparmio of Bolzano
    Branch Selva di Val Gardena
    Account holder: Giardin snc di Feller Mara e Roberta
    IBAN: IT23 U060 4558 8900 0000 0171 900
    BIC: CRBZIT2B061
    Or by credit card via the website: Virtual Pos →
Cancellation conditions

Winter 2020/2021
The deposit (called caparra confirmatoria) is refunded for the following reasons:

  • Illness of the guest from Covid-19 (medical certificate required).
  • A close relative in the common household is ill and the guest has to be in quarantine (medical certificate required).
  • Because of a quarantine imposed by the authorities as a precaution when returning home (with publication of the official decree of the home country).
  • If the government decides to close the hotel and/or the Italian government imposes the lockdown, the reservation will be cancelled and the Giardin Boutique Hotel B&B will be required to reimburse the entire deposit (called caparra confirmatoria).

For further reasons of cancellation the following conditions apply:

  • Cancellation up to 90 days: no fee, the deposit can be used for a future stay at the Giardin Boutique Hotel B&B.
  • 90 to 45 days before arrival: fee about 50% of the deposit, the 50% can be used for a future stay at the Giardin Boutique Hotel B&B.
  • 45 days before arrival: fee of 100% of the deposit.
  • In the case of no show, the Giardin Boutique Hotel B&B reserves the right to charge in addition the full amount of the caparra confirmatoria, also the entire amount of the stay.
  • In case of late arrival and/or early departure, the customer will be charged for the full stay.
Travel cancellation insurance
  • We recommend taking out insurance against cancellation, interruption and/or delayed arrival for your trip by clicking on the following link: Travel insurance →
  • The price per day and person is valid for a room occupancy of at least two persons.
  • A surcharge of 80% will be charged for single occupancy.
  • The following credit cards are accepted: VISA, CartaSi, MasterCard and Eurocard.
Check-in / Check-out
  • Check-in is from 15:00 and check-out is before 11:00.
  • Pets are not permitted at the hotel.
  • We kindly remind you that smoking is forbidden in all rooms of the hotel.

By paying the deposit (caparra confirmatoria) you explicitly recognize the terms and conditions attached to the offer, which constitute an integral part thereof.